Working With a TMC You Can Trust When the Industry Is in Flux
The travel management industry is experiencing another wave of disruption, with major players announcing acquisitions, divestitures, and high-profile financial reviews. For organizations depending on predictable, compliant, and safe travel, these headlines can create very real concerns about continuity and risk. ADTRAV understands those concerns and is here to offer a decidedly different experience.
How ADTRAV Is Different
ADTRAV has focused on one thing for decades: delivering transparent, reliable travel management for organizations that cannot afford surprises. Founded in 1977 and serving the U.S. government travelers since 1985, ADTRAV has grown steadily without chasing trends or sacrificing governance for rapid expansion.
Today, ADTRAV supports government, corporate, nonprofit, and leisure travelers with a model built on exacting standards for security, compliance, and data integrity. That long-term perspective allows ADTRAV to invest in resilient operations, experienced people, and proven technology instead of short-term financial engineering.
A Proven Partner for Sensitive and High-Profile Travel
ADTRAV’s track record in government and high visibility programs speaks directly to its solid reputation of reliability and steadfast commitment to “Service Nonstop.” We’ve successfully supported numerous federal agencies for decades, including complex, cost reimbursable environments where auditability and policy compliance are nonnegotiable. Utilizing exacting standards in security and technology, our leadership has over 40 years of service on multiple commissions and boards while working with federal cost-reimbursable contractors.
Most recently, ADTRAV was chosen to manage the GSA’s FedRooms program. We are privileged to serve the largest single travel purchaser in the world —U.S. government and military travelers—who require vetted, negotiated lodging options. And that’s not all. ADTRAV also holds contracts supporting some of the most visible and sensitive travel in government, underscoring the trust placed in our controls, security posture, and service culture. We are proud to serve and protect those who serve and protect us with innovative travel programs providing the most comprehensive data consolidation in the industry.
Integrity and Transparency by Design
Indeed, for organizations worried about financial transparency and controls, ADTRAV offers a refreshing level of clarity. Programs are built around detailed audit trails, robust reporting, and reconciliation processes designed for federally reimbursed and heavily regulated travel. Clients benefit from powerful audit tools that capture every transaction, support compliance reviews, and simplify internal and external oversight.
ADTRAV’s governance culture emphasizes doing the right thing before it becomes news: clear contracts, honest billing, and technology that surfaces issues instead of obscuring them. That mindset is particularly important for nonprofits and government contractors whose funding, donors, or oversight bodies require full visibility into how every travel dollar is spent.
Safety, Duty of Care, and Traveler Support
In an uncertain world, ADTRAV prioritizes traveler safety and duty of care. Dedicated in-house agents monitor disruptions and provide proactive alerts, helping organizations locate and assist travelers quickly when conditions change. We have your back whenever you need us, 24/7/365. Did you know? With a single click, your travelers can instantly rate every interaction they have with an ADTRAV agent. This enables us to measure service levels and ensure we provide the best possible customer service. ADTRAV’s satisfaction ratings consistently exceed 98%!
ADTRAV’s global expertise is delivered through vetted partners and local coverage. This means travelers receive consistent support across regions, time zones, and cultures. Combined with flexible booking tools and integration with leading platforms like SAP Concur and government specific solutions, we ensure both a smooth traveler experience and strong program compliance.
Stability Without the Drama
For many organizations, the real risk today is not traveling itself, but travel partners whose strategies change faster than your needs. Mergers, divestitures, and “restructuring events” can lead to shifting account teams, evolving priorities, and uncertainty about who ultimately owns your data and contracts. Financial restatements and investigations can divert leadership attention away from service quality and operational excellence.
ADTRAV offers a different path: stable ownership, a focused business model, and a long history of aligning with clients who value continuity and service over headlines. Instead of asking clients to adapt to the latest corporate reshuffle, ADTRAV builds programs that evolve with your policies, risk profile, and traveler expectations.
Welcoming Clients Seeking a Fresh Start
At ADTRAV, we believe the right partner makes all the difference. Organizations currently evaluating their relationship with large, merger affected or controversy affected TMCs do not need to settle for more of the same. Whether driven by audit concerns, service instability, or simple “change fatigue,” there is an opportunity to choose a partner that has been quietly doing this work well for decades. ADTRAV’s focus remains squarely on integrity, traveler safety, and long-term stability.
ADTRAV regularly helps new clients transition from complex legacy arrangements into programs that are easier to manage, more transparent, and better aligned with organizational values. From discovery and implementation through training and ongoing optimization, ADTRAV’s teams are built to absorb complexity so your travelers and stakeholders experience none of the drama.
An Invitation to Talk
If your organization is rethinking its travel management in light of recent industry news or simply a new year on the horizon, this is an ideal time to explore a partnership with ADTRAV. Our experience with government, corporate, nonprofit, and high-profile travel provides a strong foundation for programs that must be safe, auditable, and resilient. At ADTRAV, our client consulting team has but one job, and that’s to ensure your program is running at maximum operational efficiency. Our proof is demonstrated by a whopping 99% ten-year client retention rate and a solid track record of increased program savings.
ADTRAV welcomes confidential conversations with organizations seeking a trustworthy TMC, a smooth transition from existing providers, and a long-term partner that leads with integrity and service. Your travelers deserve a program that stays out of the headlines—and is always there when it matters most. Set your program up for success with ADTRAV. Let’s begin a conversation at https://www.adtrav.com/contact-sales/.