The Tech Corner

Traveling With Confidence - RezAlert
ADTRAV Travel Management’s Ongoing Commitment to Customer Service
The dramatic increase in domestic and international air travel in recent years has led many companies to search for ways to streamline the experience for their employees and manage the inherent risk of travel. In our ongoing effort to provide unparalleled customer service to those who put their trust in us, ADTRAV Travel Management has utilized the latest technology to proactively manage the enroute travel experience for our clients on both domestic and international flights.

ADTRAV’s RezAlert Tracker, our multi-tiered traveler communication, tracking, security, and information system, has set a new standard in the travel industry. This comprehensive itinerary monitoring platform applies real-time intelligence to the smart monitoring of flight itineraries to allow companies to determine exactly where their travelers are at all times and gives them the ability to assist in case of emergency or unforeseen flight delays or cancellations, an all-too-common occurrence in today’s crowded skies.

RezAlert Tracker relies on cutting edge technology, but it focuses on the individual. The system begins its communication with the traveler even prior to departure. A RezConfirm itinerary is sent with complete flight details, including car rental and hotel accommodations. On the day of departure, another message is sent with information on flight delays, cancellations, diversions, and gate or time changes if the traveler is making a connection. A message is sent confirming gate and time of departure for the connecting flight, alerting of risky or missed connection, alternative flights for delayed, cancelled, or missed flights, and confirmation of connection information. Coming soon, the traveler will be able to receive an arrival message with ground transportation information.

RezAlert Tracker also keeps the traveler’s assistant or the company’s travel manager aware of any irregularities that have occurred by displaying the information on their desktop. This timely notification of missed or cancelled flights allows us to quickly and easily re-accommodate our travelers on alternate flights, often before they even get off their plane at their connecting city.

ADTRAV’s RezAlert Global Security even goes a step further. This system features a team of security analysts who monitor worldwide events 24/7 to automatically relate global threats and incidents to our clients in an effort to protect the health and safety of their traveling employees.

RezAlert’s Global Security assists clients in complying with legal obligations such as “Duty of Care” and “Duty to Warn” responsibilities for their employees while they are traveling on company business. The system features comprehensive pre-trip briefs and travel intelligence for over 180 countries and 200 cities; enroute monitoring with real-time threat alerts delivered directly to the client and their traveler’s phone, PDA, or e-mail; automated itinerary tracking to immediately locate travelers; and other services.

Can your company afford not to be covered by ADTRAV’s RezAlert

Tracking and Global Security systems? Call us today at 205-444-4800 to learn how we can put our technology and resources to work for you!