The Voice of the Customer

  • I would like to commend Meg for professionalism in handing a ticket change and reservation change after hours. I was amazed how quickly the reservation was made and the timeliness in receiving itineraries. She was very easy to work with and is truly an asset to your company.
    Mariel H.
  • Courtney is AMAZING! She is always extremely helpful and always has an answer to our questions!
    Stacy P.
  • Louise was a joy to work with and made the arranging of my travel a very enjoyable experience. I felt her performance was exceptional.
    Nancy Z.
  • So many times our schedules are given to her at the "last minute", but Donna gets it done regardless of how late or early she has to work to make it happen. She is never too busy to handle a question, a change request, or any other problem.
    Sam S.
  • Several of the hotel managers that I know speak very highly of Donna. They comment how much they appreciate working with Donna and how much she cares for us.
    Sam S.
  • Christine often goes above and beyond making numerous changes at the last minute and always in an extremely pleasant manner. The Office of Public Affairs is very delighted to work with her and the rest of the travel team.
    Ann J.
  • I can't say enough good things about ADTRAV. Very professional, courteous and knowledgable.
    Sharon N.
  • I love you guys at ADTRAV! Customer Service there is top notch!
    Danielle S.
  • We had flight cancellations on the front and back end of our travel and both times, Marcus was wonderful in securing alternate flights for us.
    Joe Y.
  • Superior service, prompt, uses common sense, gets best airline transfer options.
    Calvin B.
  • Replied to my email with the invoices requested within 15 or so minutes! AMAZING!
    Kristin F.
  • My connection was cancelled and Leslie proactively rented a car for me to drive home. I had 2 messages waiting for me upon landing and the process was seamless. Great job.
    David H.
  • My agent was extremely professional and courteous. She took time to explain how the travel reservation process worked, which was invaluable. This was top-notch customer service.
    Reginald B.
  • Every single person who has assisted me has been fabulous. You’ve got a great crew.
    Donald C.
  • Your company needs to teach customer service seminars to other major corporations, for you lead the field in that area!
    Cheri D.

Lodging & Hotel Services

ADTRAV’s dedicated Lodging Services division offers hotel management solutions for companies of all sizes regardless of travel volume. Our industry leading programs focus on reducing your overall hotel expenditures while maximizing the value. From negotiations to operations, all the way through to reconciliation and management, our team has a record of success and is ready to work for you.


Managed Hotel Program

Put your hotels to work for you. ADTRAV can negotiate the best available rates at the hotels you stay with the most. Never feel like you paid too much at a hotel again!

Room Block Management

Have a group of 10, 20, or more traveling to the same destination? ADTRAV can negotiate a great group discount and manage the room utilization for you saving you time and money.


Online Registration Services

Sometimes the most difficult part of organizing any meeting or event is keeping up with the attendees. With ADTRAV’s on-line registration system you will know who is coming to your event at the click of mouse.

Online Registration Services

How do you like your reports? Emailed weekly? Daily? Or maybe on-line at any time? ADTRAV Lodging can help you manage your hotel spend any way you like. Just another way we are working for you.