What makes ADTRAV different? Why, our people of course. ADTRAV believes in providing
service above-and-beyond your expectations. Our slogan "Service Nonstop" is not
just a catchy phrase, it is a way of life at ADTRAV.
Discover the ADTRAV Difference
Proven Solutions
Current ownership founded the company in 1977 and has excellent industry reputation
for providing unique corporate travel solutions. ADTRAV is currently ranked as one
of the top fifty travel management companies in the United States and enjoys an
outstanding customer satisfaction rating.
24/7 Service
ADTRAV operates its own after hours service between 6:00pm and midnight each evening.
Our studies indicate that 95% of all “after hours” calls occur between these hours.
Therefore, our agents are on duty during these hours to meet the needs of our enroute
travelers. Between midnight and 7:00am, any incoming calls are routed to THOR24,
one of the leading after hours service providers in the industry.
Integrated Profile Management System
RezProfiler is ADTRAV’s Internet based traveler
profile system. Users are able to change profile information via the Internet and
changes are automatically updated in the Worldspan and E-Rez
systems. In addition, RezProfiler will automatically
send an email alert as passport and credit card expiration dates approach.
Ongoing Training
ADTRAV understands the importance of ongoing training to the success of any online
booking system. New travelers are an important target of this training activity
as well as those travelers who may have used the program initially but for some
reason have stopped.
International Rate Desk and Travel Expertise
ADTRAV is quite experienced in international travel and staffs an international
services desk that offers pricing assistance, airfare construction, entry requirement
review, and an overview of the current political climate and local customs. Our
airfare specialists review every international transaction to insure the lowest
possible rate was applied.
Complete Quality Control System
ADTRAV offers a customized quality control system to each of our corporate customers.
This system is a combination of highly skilled professionals and leading edge technology.
From a continuous search for lower airfares to customer specific PNR tests and requirements,
ADTRAV offers a comprehensive quality control program on every reservation booked.
Plus…
- Assigned Account Manager
- Online Booking System Incorporating Internet Airfares
- Access to Internet Airfares
- Dedicated E-Rez Support Desk
- Better Management of Negotiated Airline Discounts
- Customized Management Reports
- And so much more …